Stock

At any one time, The Pearl Girl has thousands of bead types moving through our store. Some of these beads are one off production lines which are not manufactured on a continual basis. We import these lines so that our stock is continually interesting and new. This also means that we may not be able to provide a bead that you purchased from us some time ago. Whilst we try to keep beads in our catalogue in stock at all times, this is not always achievable. Please also note that colours of stock may vary slightly. Due to fluctuating market prices advertised prices and quantities are subject to change. Also customers should note that due to the nature of different internet browsers and monitor settings, certain colours may appear slightly different in tone to their true colouring.

Payment

When placing an order your payment can be made via PayPal, where you will be redirected to the PayPal website to process the payment. We can also take credit or debit card payments via our secure payment form. As soon as your payment has cleared your order will be processed for picking.

Delivery

We offer free delivery on all orders over £30. Orders under £30 is £3.00. Please allow 3 to 5 working days for delivery.

Regrettably the free postage offer is not available for non-UK customers.

For European and EU Countries the postage cost is £5.95.

For all countries outside of Europe the delivery cost is between £9.50 and £15.00 due to the weight of the package. 

Return, Exchange and Damaged Goods Policy

We do not give refunds for change of mind, so please choose your goods carefully. Cut lengths and strands will not be exchanged or refunded. We are happy to exchange all other goods if they are returned in their original condition within 7 days of receipt. The Pearl Girl will not cover the shipping charge incurred by your return. You will have to pay the cost of returning the goods, and pay the cost of having the new goods shipped to you. If you receive an incomplete or damaged consignment, please contact us immediately upon receipt, so we can resolve any issues to your satisfaction.

Privacy Policy

Credit card details are not stored by The Pearl Girl in the interest of security. All customer information stored by The Pearl Girl is used for internal purposes only. Our mailing list is used solely to inform customers of new developments, shipments, special offers and discounts. If you wish to unsubscribe from this list, please email us at sales@thepearlgirl.co.uk. While we do not distribute or sell your personal details to any third party The Pearl Girl does not guarantee against the “harvesting” of information from this site.

Copyright

The Pearl Girl maintains this site for your personal entertainment, information, education, and communication. You may download material displayed on the site for non-commercial, personal use only provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, re-post, or use the content of this site for public or commercial purposes, including the text and images without the written permission of The Pearl Girl.

The Pearl Girl is a trading name for PNL Worldwide Limited. Co. Reg. No. 11232123

Site Security

While we do our best to ensure the security of this site The Pearl Girl assumes no responsibility, and is not be liable for any damages to or viruses that may infect, your computer equipment, software, data or other property as a result of your access to or use of this site or your downloading of any materials, data, text, images, video or audio from this site or any linked sites. The Pearl Girl has not reviewed all material linked to the Site and is not responsible for the content of any such material.